Passenger simulation studies are instrumental in assessing the number of processing facilities required to achieve acceptable Level of Service (LoS) standards at airports as well as identifying problems such as passenger squeeze points, areas of congestion and crowd control conflicts.

The Airbiz team produces clear, concise and comprehensive results that inform our clients on LoS, queue lengths, wait times, retail dwell times and peak area occupancies.  This allows the overall performance of the passenger terminal and public areas to be quickly analysed and evaluated.  Visual animations clearly highlight points of congestion and areas of concern when communicating the issues to management, airlines, and other stakeholders.  This allows for ease of understanding as we guide our clients through tailored solutions.

Terminal simulation services we offer include:

  • Dynamic capacity assessments
  • Terminal layout assessments
  • Parameter planning
  • Dynamic simulation of current and future operations with video outputs